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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Overworked and Under appreciated... STAY AWAY!!! - Operations Manager Mercer Employee Review

      2.0
      Nov 6, 2021
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay would be good but factor in working up to 12-13 hours a day and the pay is below 15 an hour

      Cons

      Everything .... duties just pile up and they expect you to be a project manager all while babysitting up to 20 reps who take calls.

      avatar
      Mercer Response
      4y
      Thank you for taking the time to share your candid feedback and we're sorry to hear about your experience at Mercer. Consistent communication, support for all and employee mental health is absolutely paramount to the organisation at all times. Insight from our colleagues is often the best pulse check we have, so we greatly appreciate the time you have taken to share your thoughts with us.

      Explore other reviews about Mercer

      5.0
      Mar 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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