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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Current Review - Client Service Analyst II Mercer Employee Review

      4.0
      Jul 9, 2015
      Client service analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people there are great, and management is committed to making sure their employees are well trained for the lines of business.

      Cons

      I have personally not received many pay increases for annual reviews, and the benefits that are offered are not always clear.

      Explore other reviews about Mercer

      5.0
      Mar 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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