Lots of opportunity for growth that comes with sacrificing any semblance of a healthy work life balance. - Client Services Team Lead Mercer Employee Review

3.0
Aug 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, exposure to a wide variety of information and skills, and some excellent colleagues who are always willing to assist

Cons

Internal promotions are capped at 10% increases so external hires wind up making significantly more than tenured employees with a larger knowledge base. Work life balance is non existent and turnover of tenured employees for financial and personal reasons is putting a huge burden on the remaining employees.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

See reviews by: Helpful|Rating|Date|All