Pros
- the Office location at Docklands, amazing and close to Southern Cross Station/tram access. - there are some really lovely people who work at this office
Cons
-Poor onboarding dependent on the facilitator, mostly rushed - no learning/development time - lack of SME’s - awful pay structure, where super is deducted from your wages not additional. So your salary is extremely low for the effort and work quality you provide. - no recognition for change - not wanting to listen to their staff who are the first contact for our members/clients - no recognition for empathetic servicing particularly considering we converse with many people who are struggling, terminally ill. - no training for Diversity, Domestic violence or aggressive behavior management - lack of IT Support, where you must install programmes and get yourself access to. And if you cannot access you are accused of being stupid and not following instructions properly. - detrimental to your mental health - favortism