Disappointing and Stifling - Senior Fund Administrator Mercer Employee Review

1.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I made some good friends and the work was interesting for the first year. These few gems kept me going even though I wanted to leave much earlier.

Cons

Management is absolutely terrible. You can tell they have received no formal leadership training. They are very unprofessional, often criticizing their own staff to each other whilst within ear shot of other colleagues. Very little room for advancement and notorious for underpaying. They expect you to work hard, often late nights but you are offered nothing in return. In fact, there is a culture of slacking off so if you are a hard, reliable worker, you are often laden with more and more responsibility as well as having to pick up other people's slack. The people that ask for help from management when this occurs receive no real help or solutions, just lip service. Also NO RECOGNITION! "Thank you"...how hard is that to say? Also felt that in my line of work, staff were not very knowledgeable and slow to learn.

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5.0
Jun 21, 2026
Recommend
CEO approval
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Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

3.0
Jun 20, 2026
Recommend
CEO approval
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Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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