MetLife - Call Center Representative MetLife Employee Review

2.0
Jan 22, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are better than what most call centers offer.

Cons

It is very difficult to obtain time off, there is no fairness in raises, more responsibility, and promotions, and you tend to not feel like you efforts matter.

Explore other reviews about MetLife

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great insurance product, good leads, friendly environment

Cons

Staffing at times would be low

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