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      MetLife

      Engaged Employer

      MetLife reviews

      OK - Customer Service Representative MetLife Employee Review

      3.0
      Sep 20, 2012
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Competitive pay compared to others in the area

      Cons

      Training a bit scattered. Supervision doesn't seem to know what to do. No basic metric to follow so one supervisor will tell you something completely different than another.

      Explore other reviews about MetLife

      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      4.0
      Jun 25, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits. Pay is okay but wish it was better.

      Cons

      They do not progress you often. Hard to get promoted.

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