Auto & Home sales call center - Sales Agent MetLife Employee Review

4.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay is great, get to help customers with their insurance needs, best coworkers I’ve ever had

Cons

You have extremely generous amounts of PTO but you aren’t allowed to use it. I requested my July wedding anniversary off during schedule bid in December and they said I cannot use any of my 4 weeks of PTO for it due to “business need”.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and flex time.

Cons

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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