Pension Administrator - Pension Administrator MetLife Employee Review

1.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Not to many pros besides the pay was good

Cons

Where do I begin? The way they treat their employees is your supposed to know everything even though we didn’t train you properly. Management was horrible it was based on who she liked the most. They come down on you about rollovers but yet say they care about the quality then quantity which was bs. You can’t ask questions because more than likely Management (Christina) didn’t know the answer her favorite line is I don’t know. Which is mind boggling because if you are a manager and you don’t know the answer how is that helping the administrator to complete the claim. It was to much catty stuff going on and not enough professionalism going on with how they handle situations and how they speak to their employees.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

See reviews by: Helpful|Rating|Date|All