Overall good experience with Metlife - Customer Service Representative MetLife Employee Review

4.0
Apr 18, 2013
Recommend
CEO approval
Business Outlook

Pros

In depth training, postive work/life balance, Clean facility

Cons

Continued technical problems which causes difficulties with do your job but can definitely be handled.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits package is top nop notch

Cons

Starting pay is well below market;

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