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      MetLife

      Engaged Employer

      MetLife reviews

      A Reliable Placeholder - Customer Service Representative MetLife Employee Review

      2.0
      Oct 10, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Steady -Weekends off, some holidays -Job responsibilities are easy and don’t follow you home

      Cons

      -Constant micromanaging -Limited upward mobility -Not presented with tools to fix problems -Outdated information systems -PTO nearly impossible to use when desired -Company undervalues employees -Maddening monotony

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      Jul 3, 2026
      Client service director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and growth opportunities

      Cons

      poor work life balance common

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