Decent place to work - Operations Analyst MetLife Employee Review

4.0
May 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Personal life issues are usually worked around even on a last minute basis. Most the people I work with are great to work with.

Cons

Out-sourced personnel with high turnover rate that can drive you nuts. Focus on the wrong issues (ticket priority instead of actually caring about whether an issue is being worked on).

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of benefits and warm culture

Cons

Hard to get consistent communication from support team. You're kind of left to figure things out for yourself

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