MetLife - Aurora Office - An extreme challenge in endurance and tolerance of ignorance. - Anonymous employee MetLife Employee Review

1.0
Jun 8, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Telecommuting, . . .

Cons

The weak leadership shown in the Aurora office is driving the business and its processes into a state of complete inefficiency. Management and those participating in the organization of the business processes are unaware of the daily effect some changes have. Many decisions are made in a vacuum. Rumors and lies, more commonly known as "feedback" are considered to be truth and credible. Reputations are easily destroyed by the opinions of certain employees who are more than willing to share enough information about something someone said or has done to make that person seem difficult or mean. The work environment is tearing the employee morale into shreds. The computer systems are also archaic and create great inefficiencies in their own right.

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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
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CEO approval
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Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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