Not a great remote job - Customer Service MetLife Employee Review

3.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay was $20.00 an hour to start.

Cons

New hires review the calls of people just out of training. It is not a supportive environment in that respect. Being hyper critical of people who just started doing the job seemed encouraged.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits package is top nop notch

Cons

Starting pay is well below market;

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