Good Pay & Work Life Balance - Service Consultant MetLife Employee Review

4.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good base pay and bonus plus regular raises - My direct manager is great: always available, gives feedback and attainable goals, and is honest and up front about advancement opportunities. - Robust internal networks for women such as Lean In. - Flexible work life balance and possibility to be fully remote for some roles. - Nice offices for hybrid employees, larger locations have great cafes and events. - immediately eligible for 401k and after 1 year they contribute to a pension as well (vested after 3 years).

Cons

- Benefits are OK, not amazing. Medical ins could be better - triple option with a HDHP, PPO, and POS, but the PPO and POS are not that great for the higher cost. - Raises are average to low but at least consistent. - Management and WLB are a dice throw - like anywhere in corporate there are more bad managers than good ones. - High turnover in service roles. - Hard to get promoted; have to change roles to make an impact on salary. - hr/employee support is invisible, emphasis on self servicing so it’s hard to get help with payroll issues.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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