Good people , lots of problems - Anonymous employee MetLife Employee Review

2.0
Dec 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, great health benefits. Lots of opportunity to improve out dated processes. Diverse employee base, great pto and bonus structure.

Cons

High turnover, no knowledge management, executives do not interact with employees and are ignorant of daily issues that can be improved.

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5.0
Apr 7, 2026
Recommend
CEO approval
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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