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      MetLife

      Engaged Employer

      MetLife reviews

      Horrible - Human Services Senior Case Manager MetLife Employee Review

      1.0
      Aug 28, 2024
      Human services senior case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance does not exist. Been on mandated overtime 5-10 hours a week since April and they keep pushing it. It’s now through October. They took away our early outs prior to holidays they do not staff effective

      Cons

      No work life balance Been on mandated overtime 5-0 hours a week A lot of run around from upper management Do not staff properly Pushed mandated overtime April till October Upper management is not ethical only move people up if they like them

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      Jun 2, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of benefits and warm culture

      Cons

      Hard to get consistent communication from support team. You're kind of left to figure things out for yourself

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