A good place to call home - Customer Service Representative MetLife Employee Review

4.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, opportunities

Cons

Politics is usually involved even when they say it’s not. It’s all about who you know. Very, very political here.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of benefits and warm culture

Cons

Hard to get consistent communication from support team. You're kind of left to figure things out for yourself

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