Don’t live up to there own hype - Customer Care Agent MetLife Employee Review

2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Not much to say the co-workers were great

Cons

Refuses to accommodate people with disabilities. Was told myself they wouldn’t accommodate my ADA as they didn’t want to set a “Precedent” for anyone else that may suffer from the same disability. The compensation package needs to be more pay especially for people forced to commute.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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