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      MetLife

      Engaged Employer

      MetLife reviews

      ok - Customer Service Associate MetLife Employee Review

      3.0
      Jul 11, 2025
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ok workplace Fresh fruit & cereals, coffee machine, Ice maker during summer in the office Hybrid working

      Cons

      Micro management, Nepotism, minimum career opportunities, Unable to upskill if not relevant to you current role

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      Jul 3, 2026
      Client service director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and growth opportunities

      Cons

      poor work life balance common

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