Pros
The benefits are good including pension plan, culture is good, lots of nice people.
Cons
Antiquated systems (still using dos based) and changes are not thought through or planned or communicated well. This new frontier has been nothing but negative impact to employees with layoffs and unnecessary org changes. Letting go of some really awesome talent for no reason. Every time they create a new system it’s basically just a Band-Aid for the old one and then we have to use both systems instead of just one. The CSC job is just a catch all for anything that any other department doesn’t want to do. The pay is low compared to other carriers and there are people that have been there for many years earning less than new hires out of college. many people are overworked and underpaid. Lack of consistency with return to office if the idea is collaboration then why don’t all departments have a hybrid schedule that are close to the office? Make it make sense.