Differentiated product and culture with typical startup pains. Read recent negative reviews w/ a grain of salt - Anonymous employee Metromile Employee Review

5.0
Jun 10, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is truly differentiated, This creates tension in an industry as regulated and established as auto insurance. On the flip side, the product is extremely valuable to low-mileage drivers and it shows; those customers absolutely love Metromile. On the career side, it depends on the team. For a core role within the product/engineering orgs, there are legitimate opportunities to learn new things, challenge yourself, and grow.

Cons

Many common growing pains at any 300 person tech startup, attrition/turn over, changing roadmaps, etc. Recent, painful layoffs that cut deep (30%) to preserve the company's financial health. However, if I were looking at a potential job at Metromile, I wouldn't let the recent negative reviews (especially the spicy, lay-off related ones) dissuade me from pursuing an initial conversation or two at least before deciding for myself.

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Metromile Response
5y
Thanks so much for sharing your feedback; it’s helpful for us to hear about your experience. As a startup, we aim to balance moving quickly & staying nimble with staying focused on our OKRs & long-term goals. Redirections can be difficult & we recognize there’s always room for improvement. We appreciate your time with the company & wish you all the best on your future career path.

Explore other reviews about Metromile

5.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Very good culture. Loved the transparency

Cons

Did not listen to customer feedback. Auto insurance is a tough gig.

5.0
Oct 15, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We’ve got a great ~40 person team with really smart people that are also super fun to hang out with. Weekly happy hours, weekly beer o’clock during company demos, board game nights, karaoke, musical jam sessions, catered lunch 2x a week (sometimes 3 with in-house tech talks), are always expanding and growing, Product Managers who make it easy for you to do what you are good at, 2 week sprints / release cycles, subsidized Muni/Bart etc passes, $50/mo on gym & equipment, an amazing CEO who will also be your best bud but still someone you super respect, user-centered, and of course, car lovers. The compensation is market-rate and fair, with equity. Very flexible schedules so you don't have to worry about going to an appointment in the middle of the day or going home early for your kid's baseball game. People generally come in between 8-10 and leave between 5-7, and have a specific passion that they are working on here. Upper management cares about how you want to progress in your career, and give you plenty of opportunities to grow and learn. Very supportive team with a general sense of camaraderie, as evidenced by frequent nerf gun battles.

Cons

We're still a small startup, so there are some growing pains like small office (working on moving soon), and having to figure out best practices, processes, and work flows for your field through some trial and error, instead of having them already in place. However, it's still extremely rewarding and you have a lot of ownership in building company culture and processes for your specific field. In my 2+ year experience, the company has been pretty fast at iterating on working out kinks of being a small startup.

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