Amazing Company to Align With - Finance Metromile Employee Review

5.0
Nov 2, 2020
Recommend
CEO approval
Business Outlook

Pros

I recently joined Metromile a couple months ago and I honestly have nothing but positive things to say. Let me break some elements down. 1) INTERVIEW PROCESS. The initial interview process was the most outstanding, professional, thorough, and welcoming interview process I have ever had in my career. 2) TEAM. The team is fantastic - across all departments. People have made themselves available to meet and greet with me on video calls, so I do truly feel like an employee here; employees seem to be knowledgeable in their fields and love what they do; and there is a Slack channel that is heavily utilized for giving recognition to individuals across the org. 3) TRANSPARENCY. There are organized weekly All Hands meetings with most employees in attendance; there are biweekly Q&A sessions where you can submit questions anonymously and leadership doesn't back down from hard questions; and there is a Diversity, Inclusion, and Belonging Committee with regular meetings and a Slack channel - and this was already in place before 2020. 2020 hasn't been the easiest and there were layoffs, but leadership is trying to face it head on. 4) WORK HARD, PLAY HARD. The company is focused on actual data and metrics and utilization rates, not just “feelings” about things. This helps direct the work, stay focused, and create timelines for the business and product. The product is a differentiator in the industry and we really care about the customer's voice, and work hard to make customers have a positive experience with us. However, people generally do not seem overworked, there are some fun Slack channels to post on, and people have commented how much they enjoy working here (even if it is remotely). Very positive vibe. 5) PERSONALLY. My role that was laid out to me in the interview process is exactly what I’m doing today. I feel like I got exactly what I signed up for, which is great because I was and am really excited about this job. I feel like there is opportunity to grow my role, grow within the company, and grow and expand my employees. I enjoy who I am working with and what I’m doing, but I also work very reasonable hours. All these things are why I took a decent pay cut to join the Metromile team (although I would say the compensation is still definitely fair), and I do not regret that decision in the slightest. Would rate Metromile A+ all-around at my 60 day anniversary.

Cons

Only con I have at the moment is that there isn't a 401K match.

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Metromile Response
5y
Thank you so much for being a dedicated employee! Your honest, kind & detailed feedback is much appreciated by the team. We're thrilled to know you're enjoying your experience & we're so happy to have you as a part of our Metromile family. Our Metromilers’ financial well-being is a priority & we hope to add to our suite of benefits, like a 401k match, in the future. Cheers to growing your career with us :)

Explore other reviews about Metromile

5.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Very good culture. Loved the transparency

Cons

Did not listen to customer feedback. Auto insurance is a tough gig.

5.0
Oct 15, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We’ve got a great ~40 person team with really smart people that are also super fun to hang out with. Weekly happy hours, weekly beer o’clock during company demos, board game nights, karaoke, musical jam sessions, catered lunch 2x a week (sometimes 3 with in-house tech talks), are always expanding and growing, Product Managers who make it easy for you to do what you are good at, 2 week sprints / release cycles, subsidized Muni/Bart etc passes, $50/mo on gym & equipment, an amazing CEO who will also be your best bud but still someone you super respect, user-centered, and of course, car lovers. The compensation is market-rate and fair, with equity. Very flexible schedules so you don't have to worry about going to an appointment in the middle of the day or going home early for your kid's baseball game. People generally come in between 8-10 and leave between 5-7, and have a specific passion that they are working on here. Upper management cares about how you want to progress in your career, and give you plenty of opportunities to grow and learn. Very supportive team with a general sense of camaraderie, as evidenced by frequent nerf gun battles.

Cons

We're still a small startup, so there are some growing pains like small office (working on moving soon), and having to figure out best practices, processes, and work flows for your field through some trial and error, instead of having them already in place. However, it's still extremely rewarding and you have a lot of ownership in building company culture and processes for your specific field. In my 2+ year experience, the company has been pretty fast at iterating on working out kinks of being a small startup.

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