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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      Tech Support aka Enterprise Support Specialist I - Enterprise Support Specialist I Blackbaud Employee Review

      5.0
      Dec 31, 2015
      Enterprise support specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Part of the business goals is that people have fun. You become a better person overall by learning to enjoy life, but also be responsible about it. This place encourages growth like I've never seen before. We just implemented Slack for inter and intra team communications and for someone like myself who came in knowing basics but not backend stuff, I have learned so much through Slack participation and getting to know dev teams. I made friends quick and we got super close quicker. A great group of people doing a great deal of great things in the world

      Cons

      As with anywhere, no company is 100% transparent. Here, things can be more transparent - especially when going from child to parent company - as far as the support role goes. However, they're great at hearing grievances and doing something in the way of addressing an issue head on. Also - I've never seen such a response anywhere else

      avatar
      Blackbaud Response
      10y
      Thanks for taking the time to share your insights - sounds like you're having a great experience here. We do have a terrific team - glad you've found your place on it; thanks for helping us do "great things in the world!"

      Explore other reviews about Blackbaud

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was able to grow professionally, and be pushed to be the best employee possible

      Cons

      Honestly, at the time there weren’t many cons.

      avatar
      Blackbaud Response
      5mo
      Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
      1.0
      May 27, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible remote work environment and good PTO

      Cons

      Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

      4
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      Blackbaud Response
      3d
      Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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