Pros
Employee Benefits. Peer to Peer relationships. Networking Possibilities.
Cons
High expectations to perform at or above 100% daily with poor tools and plans of execution in a timely manner is unrealistic. The daily communication pool for success is over saturated with ideas. This roll keeps you busy all day, creating reports and filing them. There are many Administrative duties that need to be completed for audit and are constantly interrupted by store sales. Lack of team support creates a struggle to maintain employee moral and ethics. Microsoft as a Company has many great and solid future proof ideas with poor plans of execution. There is almost no plan or road map to success. Only a number goal and a time line, that create a constant struggle to perform on a daily bases; because of the lack of knowledge of the 'whys' and 'hows' there is high rate of failure. 'The Own It' program adds or often times triples the goal expectations creating an unbalanced depiction of the companies success. I can go on and on about business and employee success strategy failing over and over again. Until Microsoft decides to focus on the importance of WHY their goals exist in the first place, there will be a constant race to "the top" although Microsoft may never know what the top is or how to get there.