Not a great experience - Senior Manager Mixpanel Employee Review

1.0
Apr 22, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Most people are great co-workers who want to build something special. 2. Benefits aren’t bad, and in line with what most tech companies offer. Nothing special. 3. Company has good politics and does some good work in the field of promoting women in tech and other campaigns 4. They are really trying hard at making sure the company is diverse and hiring appropriately to meet those ends.

Cons

1. Don’t believe the hype. They will talk about cultural values but if you have an issue, prepare to be given lip service and nothing be done about the actual issue. 2. No budget to make things better. We are constantly told to innovate and make things better, but when we ask for the tools or people to do these things, there’s no money. 3. CEO much too involved in the day to day. There are horror stories about how involved the CEO is making day to day decisions on staff, marketing strategies, sales strategy, etc. he clearly doesn’t trust his teams and there’s a reason the org has been through so many VP of Sales, can’t keep a marketing team, and the general unhappiness. He loves to surround himself with ‘Yes’ men and women who won’t question or stand up against any of his (usually bad) decisions. 4. People are over-worked and stressed because backfilling positions is non-existent. They let people go (or people quit) and they don’t backfill. This leads to workloads increasing while they keep touting work/life balance that doesn’t exist. 5. Too many cliques. The old saying holds very true here, it’s not what you know, it’s who you know. Friend of a senior leader? You can get away with anything.

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Mixpanel Response
2y
Thank you for your feedback. I appreciate your honesty about your experience with Mixpanel. Our cultural values define our identity as a company. I hold myself, our leadership team, and all employees to these values as a guide. The exec team and I encourage everyone to innovate, improve, and operate as owners while being fiscally responsible to run a sustainable business. Our #BeOpen value is all about being open to feedback and engaging in dialogue to drive progress and positive change. I care deeply about the company and our employee's success and lean in to help when needed —Mixpanel isn’t what it is without each one of our employees who propel us to be the best! As we do with our Ask-Me-Anything channel, I encourage you or anyone at Mixpanel to continue to be transparent with your feedback, questions, or concerns. As CEO, I take your feedback to heart. If you are open to contacting me directly to provide more context about your experience, I would love to learn how we can do better in the future.

Explore other reviews about Mixpanel

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid product, friendly employees and managers, overall really good experience!

Cons

it's a company with 15 years of history, tech debt is pretty heavy

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good people to work with who I actually don't mind talking to -Global spread of company which makes for interesting x-collaboration opportunities -good in office perks if you're near a hub -good pay for location, experience, and level -flexible wfh and RTO plan (2 days a week if near a hub) -you get the startup feel because it's a small company for being around for so long -not a ton of bureaucracy, but definitely internal politics happening behind the scenes -good mix of tenured employees and newer hires

Cons

Company has gone through a lot of changes as of late with leadership. Can be hard to understand what our focus is and where our sweet spot is in the market in comparison to other competitors, big & small. Not a ton of transparency from the new CEO on changes and decisions being made. HRBPs could better guide their stakeholders on messaging and handling of sensitive information and decisions. The product is also very complex and technical therefore it takes a lot to get up to speed on product knowledge. Hard to always know what the company focus is at any given moment because decisions change by the week and month. I feel like this is an affliction most companies that are fast moving deal with so take it with a grain of salt. Not a lot of great company KPIs and RKOs that can be pointed to outside of revenue goals. No great product mission or value statement that can be easily understood across the company. Disparities between how some GTM teams operate by region vs others which creates incongruity and pain when trying to understand how something is being done or when trying to set an operational standard. New execs and e-staff members are trying to do away with the cultural aspects that make Mixpanel special like Mixcursion and shared company/team experiences like off sites.

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