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National General Insurance

Is this your company?

A Farce of a Company - Customer Service Representative National General Insurance Employee Review

1.0
Nov 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay I suppose, coworkers make the job bearable, strong glass windows to prevent you from jumping out

Cons

The modern day corporation has been described a soulless, life sucking and in the words of Thomas Hobbes nasty and brutish. NatGen exemplifies in all these respects, whether it systems that don't work (which you are still held accountable for your work regardless if the tools or broken) to the fact you can literally feel that management knows you are disposable. And it makes sense! This is a company and if you don't submit to there absurd productivity metrics they'll can you and find some other yahooo off on the street who they can sweet talk about how great of an expanding company this is. If you need to put food on the table, you literally can't do worst because this company is literally the bottom of the bottom. Seriously, it makes Wal-Mart or Amazon look like Apple of Google in terms of the way they treat employees.

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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