Work-life balance, but poor leadership and unstable pay - Customer Success Manager NetApp Employee Review

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Decent pay and benefits.

Cons

Leadership is a joke. Either no real direction, or the wrong direction. It’s a “good ol boys” club, so beware. Your pay and commissions can change at any time, and there’s no real way for you to track it. You’re following the leadership of airheads who talk in circles with no real answers or guidance. As long as they make the big bucks, and have time to golf and drink, that’s all that matters. Constant changes in goals and KPIs. You make less each year at no fault of your own- just their comp plan constantly changing.

Explore other reviews about NetApp

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance (in my team)

Cons

Leadership is bad, stay away!

3.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amongst the top companies in the data storage industry = company stability.

Cons

If you'd ask me a year or 2 ago, I would have given the company 5 stars. But, as with most tech companies now, they've started to follow the trend of return to office, regardless of logic. There's little to no room for exceptions and the company would rather sacrifice productivity regardless if they know the hardships for people living in metros (one way commute to the NY or SJC office can take 2 hours one way!) - that and there's no commuter benefits. You have to pay out of pocket and live in fear of not receiving your bonus if you miss the "thrive together" quarterly requirements.

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