Overworked and Underpaid - Account Services Netspend Employee Review

2.0
Sep 21, 2023
Recommend
CEO approval
Business Outlook

Pros

At first, it was a good place to work. Team unity and decent managers. team unity. Good training and possible advancement.

Cons

During CoVid, they could not keep people. The ones they kept were overworked. Raises were abysmal. A lot of favoritism. Managers not there much, in office. Only a few managers and team leads seem to care. when call volume spiked, reps were overworked. In order to get a good schedule you had top be in good with managers. Not much work life balance.

Explore other reviews about Netspend

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool job and great environment

Cons

I don’t have any cons

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Team was very welcoming towards contractors and the product was interesting.

Cons

Internal team was sometimes slow to take decisions or respond to questions causing blockers for contractors.

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