Netspend Reviews

Pros

Current developer at Netspend. Have been here for 5 years and love the team. Management is very supportive and gives me all the support they can. Pretty laid-back environment and really smart people. Excellent mission that helps people that can't get a bank account. CEO is really cool and is very ethical.

Cons

Some red-tape to deal with given it's a financial company. The IT operations and information security teams can be hard to work with and make it hard to go as fast as we'd like.

Advice to Management

Devops!

Pros

The company is great and the management recognizes people who think outside of the box. Company actually listens to employees and reacts accordingly.

Cons

Legacy software stack is a bit of a bear and is difficult to navigate around, but management realizes this and is working (albeit slowly) to rectify this issue.

Advice to Management

Continue to listen to the employees, let them have a voice!

Pros

The cons far overshadow any Pros left here. Pay rate was near the scale average. If you're in management, you are more likely to get a promotion.

Cons

Management and upper management see a lot of promotions while neglecting the masses. Saw my manager and their director get three promotions in 2.5 years while people under them got none. They hired new replacements to fill the gaps once they advanced. Leaving reports under new management constantly. A relaxed environment turned to a stressful rule based environment.

Advice to Management

You're already bought into the TSYS culture and changes; no advice left for you.

Pros

There are some Team Building exercises on occasion

Cons

Mid and upper level mangement is the worst I've seen in 15 years of Software Development. Everyone that works there has only been there less than 3-6 months. The first day I started, was told that developers only stay there about 2 weeks, because is a bunch of website re-skins. This company is a predatory lender that preys on the lower income bracket of customers and charges them exuburent fees. I sent email to H.R. To...

Advice to Management

Overhaul your entire mid to higher level mangement. Don't throw lower level employees under the bus. Quit setting this place up as a mill hiring new batch of employees every 90 days and firing

Pros

My coworkers were great as were the people in other departments I interacted with. The perks weren't bad they have an office downtown.

Cons

HR and management was unorganized, providing incorrect information about position and expectations. Also there was a lack of support and miscommunication about expectations for the role.

Advice to Management

Ensure role expectations are established prior to hiring and communicate this initially to employees to make sure everyone is on the same page. Also follow up HR to make sure they aren't driving away interested candidates with a first impression of incompetence and misalignment between departments.

Pros

-Development team leadership is strong and promotes growth -Compensation and perks are good. They reward good work. -Office location in downtown Austin. -Most people in company are team players and willing to help.

Cons

-As the company has grown, sometimes the fun culture can be lost periods of time, as people push through priorities.

Advice to Management

-Keep innovating and providing more tools and features to the underbanked. -Keep rewarding your top performers as you have done to retain talent.

Pros

Occasional opportunity to work from home.

Cons

Bad leadership, no career ladder and options.

Advice to Management

Try motivating and developing your staff.

Pros

Netspend has a fun / relaxed culture. They try to do fun things for their employees. They also give back to the community.

Cons

Leadership has no direction and does not communicate with it's teams well. Some members of leadership do not seem to care about their employees and there are no development discussions and very little opportunity for advancement. Some internal teams are very unprofessional and make many errors. Seems to be an overall "laziness" where many people are not accountable for doing quality work.

Advice to Management

Focus on training for your leaders and hold them accountable.