WORST RETAIL EXPERIENCE I HAVE EVER HAD!!!!! - Beauty Advisor Nordstrom Employee Review

5.0
Dec 7, 2014
Recommend
CEO approval
Business Outlook

Pros

So I have been in the beauty industry for almost 6 years now. I started at the highest volume Neiman Marcus in the country then moved onto Nordstrom. So I have experienced the best of the best when it comes to luxury cosmetics. Whomever is reading this I want you to listen carefully. Nordstrom has been by far the WORST company I have ever worked for!!! I had a feeling this would be a bad idea the day I had new hire training and the HR girl had no clue what was in her training manual and had an additude the whole time reading word for word by the book. This company doesn't care about their employee. They do not invest time training employees on company policy's and how the IT systems work. So right from the start your set up to fail. They pay their employees crap. I was the highest paid in cosmetic department and lets just say that wasn't anything to brag about. I was never shown anytjing about my own business and how to properly run it. I was used to a whole different enviroment at Neiman marcus and no one ever took the time to make sure I was clear on policy's and procedures. From day one I had the impression that everyone was in it for themselves and there was no sense of team. There are so many NEGATIVE aspects to this Company that I can write a book about. I left NM for further job opportunity and I have taken 10 steps back instead of forward. Management is misleading and because Nordstrom likes to hire within so they save cost on outsourcing don't expect your manager to be around more than a year.

Cons

I can honestly and truely not think of any perks of working there. The discount is only 20% as to where Neiman Marcus is 30% and 8 times a year EVERYTHING IS 50% off! Everyone is on commission including management so don't expect support from Management.

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Pros

Great team, great management, brilliant engineers

Cons

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2.0
Jun 2, 2026
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Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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