QA Specialist - QA Specialist OneSource Virtual Employee Review

4.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Complete WFM position Flexible Time Off policy Holiday Hours Decent Benefits package

Cons

No Tuition Reimbursement Both Pros and Cons with training agents remotely Expect to perform tasks outside of your job description No additional pay or compensation for additional tasks Annual Salary and Bonus increases are very minimal Bonus is based partly on company performance regardless of employee performance Constant changes to processes and the need to adapt or stay behind Expect management to contact you outside of business hours Constant reorganizations This position itself does not have a lot of opportunity for advancement unless you move to a different department or change roles.

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OneSource Virtual Response
2mo
Thank you for your loyalty and dedication over the past five-plus years, and for taking the time to share such detailed feedback! We're glad the flexibility, time off, and benefits have been positive in your experience. We appreciate your honesty and take your feedback seriously. We'd encourage you to connect with your manager or HR Business Partner to discuss your concerns. Your tenure and contributions matter, and we're committed to listening and finding ways to make sure you feel supported in your role.

Explore other reviews about OneSource Virtual

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with great people who collaborate across departments

Cons

Nothing major at this time

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great remote work. The company is making changes to automate processes and has started using AI for many of its processes.

Cons

As an auditor, I was left to my own resources. I wasn't included on conference calls or team meetings until last year, and when I was, it didn't relate to what I was doing. For 6 years, I was the only compliance audit specialist in the company, and I didn't even know that.

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