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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      Great Place to be! - Customer Service Representative OpenTable Employee Review

      4.0
      May 18, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, culture and fringe benefits. I feel like once we get past the newness of starting up that this place will be perfect.

      Cons

      Volumes have been far too much for current staffing. The transition did not go smoothly, but it sounds like improvement is on the horizon.

      avatar
      OpenTable Response
      9y
      Thank you for the feedback and your patience as we grow our customer support office. Building out the team like this will always have its growing pains so we appreciate the feedback. Thanks!

      Explore other reviews about OpenTable

      5.0
      Jun 10, 2026
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      There is not negative aspects.

      4.0
      Jul 1, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great and very intelligent people

      Cons

      Frequent team and leadership changes

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