OpenTable Reviews | Glassdoor

OpenTable Reviews

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Found 230 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
100%
Approve of CEO
OpenTable CEO Andrea Johnston and Joseph Essas
Andrea Johnston and Joseph Essas
1 Ratings
Pros
  • "No workplace is perfect, but it is overall a healthy culture with a lot of value placed in work-life balance(in 40 reviews)

  • "Excellent atmosphere, great culture, fair compensation(in 17 reviews)

Cons
  • "People are promoted primarily based on their relationship with senior management, and not based on their ability to do things(in 6 reviews)

  • "career growth is pretty much dead(in 5 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Best place I've ever worked"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time

    Pros

    Tremendous culture. Open and positive that strives to make each team member feel valued and focuses on their individual development

    Cons

    It can be difficult to get the gears moving on inter-departmental communication, but everyone is eager to have this.

  2. "Love working here!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Restaurant Service Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time for more than 2 years

    Pros

    Fun culture, people actually care, amazing teamwork across multiple groups...leadership is strong, AJ is the CRO and is incredible to work for...Steve Hafner is very inspiring and love the direction we are headed in.

    Cons

    Benefits are on point with the rest of the industry, wish we had some dining perks for working for a dining company. Even $50 to dine out per month would be better!

    Advice to Management

    Keep up the good work!

  3. "best place I've ever worked!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time for more than a year

    Pros

    culture, work/life balance, benefits, etc

    Cons

    i dont really have any.

  4. "Great Company Culture, Keeps Coming Into Work Fun"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OpenTable full-time for more than 2 years

    Pros

    Executives listen to bottom line and make impacting decisions based on their feedback Company culture is the best I have experienced/heard Care about you as an employee. Some people have left the company and even come back after a year

    Cons

    Pay could be a little more

    Advice to Management

    You're doing great

  5. Helpful (2)

    "Great product, but no strong leaders left!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OpenTable

    Pros

    Great products - both for restaurants and diners Good work/life balance

    Cons

    Lack of clear leadership and direction after Kayak takeover. Morale is extremely low after many beloved OpenTable CxO departures. Alcohol is a key part of the company culture. Drinking should be your thing if you want to be part of the in crowd Middle management is very mediocre. People are promoted primarily based on their relationship with senior management, and not based on their ability to do things. Do not work...

    Show More
  6. "So far so good"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at OpenTable full-time

      Pros

      so far so good at this moment

      Cons

      none at this moment, so far so good

    • "Inside Sales"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Inside Sales Representative in Denver, CO
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at OpenTable full-time for more than 2 years

      Pros

      OpenTable has a great work environment with little no micro managing. People are friendly and open to learning more about their co-workers. It’s also fun to work with some of the best restaurants in the country and help them be as successful as possible.

      Cons

      Job becomes incredibly tedious and it’s easy to get burnt out doing the same thing every day. There is not a lot of opportunity for growth depending on your location. Specifically in Denver once you reach inside sales there is nowhere to get but become a manager, but that’s difficult to attains given managers at OpenTable have incredibly low turn over

    • Helpful (2)

      "For foodie only"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at OpenTable full-time for more than 4 years

      Pros

      There are free snacks, fruits, tea/coffee and drinks. Lots of fun and company dinner to boost morale.

      Cons

      Lack of career development. Not easy to move around.

    • "Rock and roll over the years"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I have been working at OpenTable full-time

      Pros

      The company has a pretty good work-life balance, better than other FANG companies and others in SF Booking Holdings is the parent company and hence financially stable Shows positive profits every year Engineering efforts and talent is salutable It shows positive attitude for an Engineer to grow to it's best Loads of things to learn at OT and better learning experience than Facebook Complete exposure to the product...

      Show More

      Cons

      Kayak-OpenTable relationships are very rocky Leadership at OT is unstable and on a path to doom Attrition is not good People leaving OT is higher than joining OT

    • Helpful (2)

      "merging with Kayak"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Engineer in San Francisco, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at OpenTable full-time for more than 9 years

      Pros

      close to BART; lots of happy hours and alcohol (if you are up to it); new hires are welcome

      Cons

      career growth is pretty much dead. corporate culture was not well defined before, and now it is merging with Kayak (maybe a good thing). managers being silently promoted from one title to another but actual doers are ignored. internal survey (results not published yet) shows the spirit hit rock bottom (but now it can only grow form there, right?)

    Found 230 reviews