Not what it used to be - Anonymous employee OpenTable Employee Review

1.0
May 2, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*It’s a fun industry to learn and be a part of. *Free snacks and drinks. *Remote offices seem to be doing well. *There are some great people that still work at OpenTable.

Cons

Here’s the truth. OpenTable is a 20 y/o company with not much going on. Do your research, you’ll see most of the reviews say very similar things. *Departments don't work well together. While there are only a handful of company objectives, teams seems to still have their own agenda and are not aligned. *It gets boring and redundant. You’re given specific things to work on and that’s all you do. It’s not scrappy, things do not move quickly. *There used to be fun happy hours and company events. These no longer exist. *Really bad leadership. There is a lack of creativity, inspiration, and empathy from leaders. This could be because they are not getting clear direction themselves, but this is a problem. *Limited growth (unless you’re really good at playing the political game) and few opportunities to learn new skills. *It’s very political. Whatever Kayak wants, Kayak gets. The OpenTable leaders will bend over backwards to make sure it happens. *Lack of excitement. Ever since the Kayak integration, there has been a big drop in morale. It’s been almost a year now, and the morale is still very low. *There is no OpenTable CEO currently. There are two OpenTable leaders who both report into the Kayak CEO. This could explain why Kayak is so highly favored and why many employees at OpenTable are in the dark.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture and supportive team

Cons

Hard to gauge the roadmap and direction

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