Complacent management in the way of progress - Product Manager OpenTable Employee Review

2.0
Aug 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Work life balance, great people

Cons

Limited or zero career growth, difficult to make progress on goals due to lack of leadership, clustering around problems and indecisiveness can be frustrating, personal relationships dominate the culture

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

See reviews by: Helpful|Rating|Date|All