My first days at OT - Customer Service Representative (CSR) OpenTable Employee Review

4.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

I have learn a lot of new things, ways to service diners in a better way, faster and uncomplicated, but always challenging situations arrive, feel supported by a team of smart professionals

Cons

I think on training a lot of this could be show different, with more emphasis on the most commonly reported issues, a lot of issues are just light trained

Explore other reviews about OpenTable

5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Profitable company part of Booking Holdings group

Cons

Not a clear AI vision

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