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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      If you like being micro managed... - Customer Service Representative (CSR) OpenTable Employee Review

      1.0
      Aug 11, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The schedule is at least ok

      Cons

      Insane micro management and you are literally always hounded about performance. You are expected to take abuse from customers and cannot disconnect from an abusive customer without prior authorization

      Explore other reviews about OpenTable

      5.0
      Jun 10, 2026
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      There is not negative aspects.

      3.0
      Jun 26, 2026
      Engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Profitable company part of Booking Holdings group

      Cons

      Not a clear AI vision

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