Onboarding and Introduction - Account Manager OpenTable Employee Review

4.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Worldwide connected team through communications and data tools. The transperancy that takes it with. Very serious and intense training with challenging surveys for a faster and deeper learning. The consulting and marketing idea for restaurants is impressive and goes with the future developement

Cons

missing a roadmap or guide for the rookie and peer. kind of difficult to dive in my role position while learning about the company philosophy and all the tools. patience!!

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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