New Starter Experience - First Month - Account Manager OpenTable Employee Review

5.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The onboarding process is incredibly well paced with an efficient and realistic learning curve - not to steep and still quite interactive! Office atmosphere and team engagement is to best I've seen in an employer yet and retention is high, which signals to me this is a great company to stay with.

Cons

Frustrating pre-onboarding reference check process (exclusively the fault of the third-party used). They created multiple duplicate conversation threads and repeated requests for the same documentation.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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