Best place to work! - Field Account Manager OpenTable Employee Review

5.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Since day 1, I have felt the support from the whole team and it has been such a smooth and positive onboarding process. I feel that OT is giving me all the tools I need to be prepared for my day to day job. My team is amazing!

Cons

So far, I have no complaints

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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