Disappointing interview experience that didn’t reflect their values - Account Manager OpenTable Employee Review

I went through a 3-week interview process for an Account Manager role, including two interviews and a detailed case study I spent two weeks preparing. After all that, I received a generic rejection email late on a Friday — with no mention of the time or effort involved. The recruiter later admitted it was the wrong template, but it was still a rejection either way. The process felt impersonal and careless, especially for a company that claims to stand for hospitality. Their actions didn’t reflect the values they promote.