Good exposure in customer support, but policy changes slow adjustment - Software Engineer OpenText Employee Review

4.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked on customer issues in RRT (Rapid Response Team). Got the exposure for patch deployments in customer environments. Work-Life balance was good except in some unavoidable circumstances.

Cons

When I joined the company was Microfocus (Product based), after OpenText policies got changed and took time for us to adjust.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros was that you had a job (and not for long if they find a way to outsource your position in the company).

Cons

Cons are so many to list, but from the leadership in this company being so out of touch with his/her employees, the restructuring done in their company to save some bucks on their end was crazy brutal, firing all of their talented workers to implement automated programs that did not function properly. Overall, horrible experience with OpenText, lies upon lies when it came to growth opportunities and keeping teams in the dark, no communication what so ever. Their business practices were just plain terrible.

4
See reviews by: Helpful|Rating|Date|All