OpenText reviews

3.2

52% would recommend to a friend

(5,590 total reviews)
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James McGourlay

40% approve of CEO

43% positive business outlook

OpenText has an employee rating of 3.2 out of 5 stars, based on 5,590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenText employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Many good quality people in the trenches. They tolerate and or ignore the CEO's micro management and ego. It is survival of the fittest. If you suck up you could survive, but have fun trying to sleep at night.

Cons

CEO and his team of first line managers. A sick man professionally and personally. He has no personal life and it is noticed by the employees. Has the Canadians thinking he is one of them.... Pure joke. Has a board of Directors who are clueless puppets that the CEO sucks up to, so he can manipulate. Most of the CEO's direct reports cannot personally tolerate him, but they do so to keep a job. In 3 years this company has flushed all but one of the executive leaders, including 3 SVP's of HR, 2 sales leaders and others. Many people from the CEO's Oracle background laugh that he is now a CEO. A pure tech head, clueless of real innovative business and people skills. It is amazing Wall Street tolerates.

1.0
Nov 18, 2015

The facts of opentext

Recommend
CEO approval
Business Outlook

Pros

Some people really care ..

Cons

Lets detail the facts so you can formulate your own opinion to join 1. The company is a value company so the bottom line is everything! Growth, investment, innovation, employee value, all expendable to protect the bottom line 2. They buy broken and shrinking assets so by the nature of it you are selling, building, deploying solutions that exist and often decaying, are not priorities for customers or are commoditizing 3.,with commodizing solutions it's hard to sell more. So the renewal becomes everything. Power internally shifts to those teams and the field gets screwed along with customers. It's a viscous downward spiral seen by many a tech company death 3. A company like this can't attract or retain innovative and great leadership across all roles. Hence good people leave. Bad people stay.. Over the years it has resulted in a upper level leadership team that are incapable of action. Few good execs joined and now all left.. Leaving yes men 4. When you have leadership that is so mediocre then you get a command and control type structure in which the CEO dictates, monitors and tinkers with everything. This results in a paralyzed structure. It's on a scale unseen 5. The only way to keep the scheme going is to keep topping up through acquisitions faster than leaking out of the bottom. Works fine until even bad companies are expensive and then the bang moment .. It collapses

2.0
Dec 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Mostly good and reasonable people.

Cons

After years at HP, HPE, Microfocus and Opentext. With nothing but stellar performance reviews and leading cutting edge tech development. The back to office policies (no exception) I believe is what made me a candidate for layoffs. With CEO toughting in company meetings, that though must be in office 3 days per week. (I know it does not sound hard). However, with medical conditions, and office remodeling going on, which made bathroom facilities unavailable on the same floor, this became an issue that was in acceptable health wise. Furthermore, the use of badge in badge out was implemented initially, for Covid contact tracing. Now they have turned the reporting into, monitoring of office attendance. Something the old HP Way would have never worked out. When your role is interfacing with India, and Europe. These positions require remote off hours work as well. Inflexible management, is management simply making a hard job even harder.

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OpenText Response
2y
Thank you for taking the time to share your experience, your feedback is highly valuable for us. You are correct that we have a flexible hybrid model and over time, we have seen that while virtual work has undeniable benefits, coming into the office brings about more creativity, innovation, and collaboration. We do remain flexible and there is also a process for colleagues to request becoming remote workers, and accommodations are granted. As the company expands through acquisitions, there will inevitably be some overlap in roles, necessitating adjustments to the team structure to maintain the right skill distribution across various business areas. Whenever such changes occur, we make a concerted effort to inform employees at the earliest possible juncture, adhering to legal obligations. Our goal is to assist team members in exploring opportunities within different segments of the business, should their roles be affected by restructuring. Wishing you the very best in your future endeavors.
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