Acquisition Nightmare - Senior Technical Support Analyst OpenText Employee Review

1.0
Jul 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Great co-workers and immediate manager

Cons

I was part of an amazing company which got acquired by OpenText after the acquisition things started to get bad. (I am specifically referring to the Customer Support Organization of this company). Large layoffs of highly skilled long tenured loyal technical employees with zero notice and no opportunity to move internally. Below industry standards for pay, poor 401K match, no stock options, long hours, limited PTO, Poor work/life balance. If you are part of an acquisition you are better off looking elsewhere before you are let go.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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