Smell of sewerage - Product Specialist OpenText Employee Review

2.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Some nice people working there

Cons

Opentext just buys other companies and milks these new customers for cash. No concern for customers or employees. No communication between different teams, even though the person is sitting next to you. Some people will walk right past without saying hello, as if you don't exist. Product training is poor. My telephone interview was with someone in Canada who was after a few beers at a hockey game. All tickets have to be closed with a problem statement, impact, expected behaviour. Then you have to write a knowledge base article on the whole thing. Total waste of time and of use to no-one when I could be fixing other problems. Management is friendly but only focused on numbers. Sports & Social club organise cringeworthy events like office olympics to "celebrate diversity". Efforts are forced and you're expected to participate in optional activities. There's a stink of sewerage in one part of the office that they have spent over 6 months trying to fix, still hasn't been rectified. The building is falling apart - constant problems with doors, leaks, water and much more.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. Some of the people are nice but don’t trust anyone.

Cons

Exec leadership is awful. Always putting out the positive party line but it is all lies. Products are so far behind competitors. No investment in product or marketing. Senior executive leadership team shuffles around their “good old boy” comrades to new roles instead of retiring them or holding them accountable. The internal politics with everyone back stabbing each other to manage up and keep their jobs. Leadership is just doing what the board chair tells them to do. It is all about self promotion vs doing the job. They like to blame the previous CEO but he has been gone a year and it has only gotten worse. OpenText likes to brand itself as top company to work for , I say STAY AWAY!

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