Technical Support - Anonymous employee OpenText Employee Review

1.0
Dec 11, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coworkers are amazing that's all.

Cons

Low pay High expectations No raises - for YEARS Inept management to the point of being derelict Management does not know the products they support No escalation points All this does not maker for happy customers

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros was that you had a job (and not for long if they find a way to outsource your position in the company).

Cons

Cons are so many to list, but from the leadership in this company being so out of touch with his/her employees, the restructuring done in their company to save some bucks on their end was crazy brutal, firing all of their talented workers to implement automated programs that did not function properly. Overall, horrible experience with OpenText, lies upon lies when it came to growth opportunities and keeping teams in the dark, no communication what so ever. Their business practices were just plain terrible.

4
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