Poor leadership leads to disorganized and slow development - Software Engineer Optum Employee Review

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay started off well for my experience level.

Cons

Terrible leadership decisions. They aim for quickness, not long term scalability and robustness in testing. Often disorganized, missing feature requirements, and cutting QA. They are trying to lead heavy into automation. They have developers wear too many hats - acting as QA, doing Mobile dev, Web dev, and automation for both (playwright) and [appium]. All of this causes a slowness, as the repos are constantly changing and we have to deal with setup issues constantly as we switch between web and mobile and automation - and on top of that, Login always has issues so we are often blocked. This is the slowest development process I have been a part of, despite their insistence on forcing us to adopt AI. They are cutting QA, cutting devs, cutting as much as possible and are very much a top-down, do not listen to the engineers sort of organization. Highly disprove, run away. Oh, also, despite being promised a promotion for last 3 years, I haven't been given one, and the raises have been bare minimum - with last year having no raise at all. Could not disapprove more.

Explore other reviews about Optum

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Large company that provides great benefits and support career growth. Company culture supports work life balance.

Cons

Constant shift to hire contractors and offshore roles, which have caused lay offs.

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

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