Dated technologies - Systems Administrator Optum Employee Review

5.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- Lots of work from home possibilities - Pay is good

Cons

- Badly managed support department, lacking appropriate support tools - Too many outdated technologies slowing down problem resolutions - Lots of complex support issues with not enough staff to handle them - Need to learn lots of healthcare specific technologies

Explore other reviews about Optum

5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Pay. Great Benefits. Great People. awesome front line management. Frequent meals and employee input.

Cons

Worked like a cog machine.

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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