Constantly filling out spreadsheets for revenue. Duplicate and triplicate forms because management can't figure out how to merge or extract data.
Management doesn't care about the patient or the employee - it's all about the revenue. They push you for billable hours and revenue recognition. Absolutely no work/life balance. Management threatens employees by saying "if form isn't complete by tomorrow, I'll have to write you up". Company was good (Change Healthcare) until they were bought out by Optum.